At Dune Shop, we believe your dream shoes should arrive as smoothly as they fit. That’s why we’ve designed a delivery system that’s as thoughtful as our footwear collections – combining speed, reliability, and complete transparency.

Good to know: We ship worldwide (excluding select Asian and remote regions) to all our fashion-forward customers who appreciate designer aesthetics without the luxury price tags.

Your Shipping Options

✈️
Standard Shipping ($12.95)
• Carrier: DHL or FedEx
• Delivery time: 10-15 days after dispatch
• Best for: When you can’t wait to step out in your new shoes
• Includes tracking and insurance
🎁
Free Shipping (Orders over $50)
• Carrier: EMS
• Delivery time: 15-25 days after dispatch
• Perfect for: Budget-savvy shoppers building their seasonal wardrobe
• Includes basic tracking

What to Expect After You Order

  1. Order Processing: Our Albuquerque team hand-checks each pair (1-2 business days)
  2. Shipping Notification: You’ll receive tracking details via email
  3. Customs Clearance: International orders may require additional processing
  4. Delivery: Requires signature confirmation for security

Our Delivery Promise

Just as we’ve eliminated unnecessary markups on our premium flats, heels, sandals, slippers, and sneakers, we keep our shipping costs fair and transparent. No hidden fees, no surprise charges – just straightforward service that matches our honest pricing philosophy.

Pro Tip: Combine multiple trend pieces or timeless classics in one order to unlock free shipping while building your perfect capsule footwear collection.

Delivery FAQs

Can I change my shipping address after ordering?

Contact us immediately at [email protected] if your order hasn’t shipped. We’ll do our best to accommodate changes.

What if my package is delayed?

While most deliveries arrive within our estimated windows, occasional delays can occur. Track your package using the provided number, and contact us if delivery exceeds the maximum estimated time.

Do you offer expedited shipping?

Currently, we focus on providing the most cost-effective shipping options to maintain our wallet-friendly positioning. For special circumstances, email our customer care team.

Have more questions? Our Albuquerque-based support team is ready to help at [email protected].

Now that you know how easy it is to get Dune Shop styles delivered to your doorstep, why wait? Your perfect pair of cloud-like sneakers or statement heels is just a few clicks away.