At Dune Shop (“we,” “us,” or “our”), we believe your privacy should be as comfortable and secure as our footwear. This Privacy Policy explains how we collect, use, protect, and share information when you visit cheapwomenshoeus.com or make a purchase from our global online store.

1. Information We Collect

We collect information to provide you with seamless service, just like our favorite flats provide effortless comfort:

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment gateways), and phone number.
  • Order Details: Information about the shoes you purchase (style, size, color) and your purchase history.
  • Device & Browsing Information: Including IP address, browser type, operating system, and pages visited on our site.
  • Communication Records: Any correspondence with our customer service team.

2. How We Use Your Information

We use your information with the same care we put into selecting our footwear collections:

  • To process and fulfill your orders for flats, heels, sandals, slippers, and sneakers
  • To communicate about your orders, including confirmations and shipping updates
  • To improve our website and personalize your shopping experience
  • To prevent fraud and enhance security (just like our 3D Secure authentication protects your payments)
  • To comply with legal obligations and enforce our policies

3. Sharing & Disclosure

We value your trust and only share information when necessary:

  • Service Providers: We work with trusted partners for payment processing (Visa, MasterCard, JCB, PayPal), shipping, and website operations. They only receive information needed to perform their functions.
  • Legal Compliance: We may disclose information if required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.

We never sell your personal information to third parties.

4. Data Storage & Security

Your security walks hand-in-hand with style at Dune Shop:

  • We store data on secure servers with industry-standard protections
  • Payment information is encrypted using 256-bit encryption and processed by PCI-DSS compliant providers
  • We implement physical, electronic, and administrative safeguards to protect your information
  • While we strive to protect your data, no method of transmission over the internet is 100% secure

5. International Data Transfers

As we serve customers worldwide (excluding some Asian and remote regions), your information may be transferred to and processed in the United States, where our servers are located. We ensure appropriate safeguards are in place for these transfers.

6. Your Rights & Choices

You have rights regarding your personal information, as comfortable as our slippers:

  • Access & Correction: You may request access to or correction of your personal data
  • Deletion: You may request deletion of your account information, subject to legal retention requirements
  • Marketing Preferences: You can opt-out of marketing communications at any time
  • Data Portability: You may request a copy of your data in a structured format

To exercise these rights, please contact us at [email protected].

7. Cookies & Tracking Technologies

Our website uses cookies – small files that make your browsing experience as smooth as our leather sandals:

  • Essential Cookies: Necessary for site functionality (e.g., shopping cart)
  • Performance Cookies: Help us improve our website
  • Marketing Cookies: Allow us to show relevant ads (you can opt-out)

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

9. Policy Updates

We may update this policy occasionally, just as we update our shoe collections. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

For any privacy-related questions or concerns, please contact our team:

Dune Shop
1875 Chapmans Lane, Albuquerque, US 87111
Email: [email protected]

Thank you for trusting Dune Shop with your footwear needs and your personal information. We’re committed to protecting your privacy as carefully as we craft our shoe collections.