Welcome to Dune Shop (“we”, “our”, or “us”). These Terms and Conditions govern your use of www.cheapwomenshoesus.com and all purchases made through our website. By accessing our site and making purchases, you agree to these terms.

1. Our Shop and Products

Dune Shop specializes in comfortable and stylish women’s footwear, including:

  • Flats
  • Heels
  • Sandals
  • Slippers
  • Sneakers

Our products are designed for women who value both comfort and fashion in their everyday footwear.

2. User Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Use the website only for lawful purposes
  • Not attempt to interfere with the website’s operation or security
  • Be responsible for maintaining the confidentiality of your account credentials
  • Comply with all applicable laws and regulations

3. Product Information and Pricing

We make every effort to display our products accurately, including colors and specifications. However, slight variations may occur due to monitor settings.

All prices are in US Dollars (USD) and are subject to change without notice. We reserve the right to correct pricing errors that may occur.

4. Ordering and Payment

4.1 Placing Orders

When you place an order, you’re making an offer to purchase our products. We reserve the right to accept or decline your order for any reason.

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at the time of order. You represent that you have the legal right to use your chosen payment method.

4.3 Order Confirmation

After placing an order, you’ll receive an email confirmation. This represents our acceptance of your order and the formation of a contract between us.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: Available for orders over $50 via EMS (15-25 business days after dispatch)

5.2 Processing Time

All orders are processed within 1-2 business days before shipping.

5.3 Delivery Areas

We ship worldwide except to some Asian and remote regions. Delivery times are estimates and may vary based on location and customs processing.

5.4 Delivery Issues

We’re not responsible for delays caused by customs or third parties. If your package appears lost or damaged in transit, please contact us immediately.

6. Returns and Exchanges

6.1 Return Policy

You may return or exchange items within 15 days of receiving your order if:

  • Items are unused and in original condition
  • Original packaging is intact
  • All tags and protective coverings are attached
  • Shoes show no signs of wear or damage

6.2 Non-Returnable Items

The following cannot be returned:

  • Slippers removed from original packaging or tried on without protective coverings
  • Items marked as “Final Sale”

6.3 Return Process

To initiate a return:

  1. Contact customer service at [email protected] within 15 days
  2. Include your order number and return details
  3. Follow provided return instructions
  4. Ship items using a trackable method

6.4 Refunds

Refunds are processed within 3-5 business days of receiving your return and issued to your original payment method within 5-7 business days. Original shipping fees are non-refundable.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or our licensors’ property and is protected by copyright laws. You may not use our content without our express written permission.

8. Limitation of Liability

Dune Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim shall not exceed the purchase price of the product in question.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for information about how we collect and use your personal data.

10. Governing Law

These Terms shall be governed by the laws of the State of New Mexico, USA, without regard to its conflict of law provisions.

11. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our website with a new “Last Updated” date.

12. Contact Us

For questions about these Terms or our products:

Email: [email protected]
Mail: Dune Shop, 1875 Chapmans Lane, Albuquerque, US 87111

Thank you for choosing Dune Shop – where comfort meets style in every step!